Delivery Information

FREE UK DELIVERY

Destination Cost
UK & Ireland: FREE
EU, Jersey & Guernsey:  £20.00
Worldwide: £30.00

UK Deliveries

Deliveries will be made on normal working days, Monday to Friday, and will usually occur between 8.00 am and 6.00 p.m. Our couriers DO NOT deliver on Saturday, Sunday or Bank Holidays.

Whenever possible and unless stated otherwise, goods will be despatched within 2 weeks. The lead time for a bespoke rug is 3 weeks unless otherwise stated. **At present the lead time for all rug orders is 4 weeks to be bound and delivered to your given address due to high demand, please ensure you are happy with this before purchasing.**

In the event that you select a business address we shall be deemed to have delivered the goods to its intended recipient by delivering it to the reception area of the business address and receiving from a duly authorised representative.

We will deliver to the address as you enter it and cannot accept any liability for late or failed delivery if the quoted address is incorrect. Additional charges will be made for redirection or for re-delivery due to postcode error. We advise that if you are not sure of the address you should check it using the Post Office postcode and address finding service. We are unable to accept orders for delivery to any address containing a PO Box Number.


EU & Worldwide  Deliveries

Goods can be despatched internationally, although local restrictions may apply. These are levied at the port of ingress on a 'consignment by consignment' basis and we cannot therefore predict if they will be charged and are unable to influence if and how these may be levied. You will be responsible for these charges as levied. We constantly monitor the customs policies of individual countries and reserve the right to decline any orders to countries if we have concerns relating to the safe delivery of your order or countries that are likely to impose restrictive duties.


If you have any questions about delivery please contact us prior to making your order.

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A FEW KIND WORDS

  • I purchased my first Savannah vinyl mat last year... View More..

    I purchased my first Savannah vinyl mat last year and was so pleased with it that I ordered 3 more in varying sizes. They are in my kitchen/laundry area and also in my garden room extension. They look sharp and stylish and have enhanced my new rooms. Any spills or marks just wipe off. I received excellent service from the company. Many thanks for a great product.

    Doris from Staffordshire

  • This mat is perfect-looks great and easy to look... View More..

    This mat is perfect-looks great and easy to look after.

    Jo from Exeter

  • The best buy you will make! Enhance your floor... View More..

    The best buy you will make! Enhance your floor with this great mat-you get the look of natural fibres with the benefits of being washable. It is a great look on oak flooring. The rubber backing means it doesn’t slip or ruck. It stays exactly where you put it….so well thought out. I recommend it highly.

    Kim from Abergavenny

  • Excellent product, easy to clean and protects the... View More..

    Excellent product, easy to clean and protects the wooden floor in our kitchen really well. Would recommend.

    Massa from West Sussex

  • This mat arrived in perfect condition and is well... View More..

    This mat arrived in perfect condition and is well made so it looks robust, ready to last for years. The colour Mercury matches the illustrated rug very well, so no surprise there. The rug lies flat so my door runs over easily without any rubbing. All in all I am very pleased with this purchase which I am certainly recommending.

    Sam from Somerset

  • These three mats are beautifully finished and... View More..

    These three mats are beautifully finished and enhance my kitchen as well as being very practical with 2 dogs. I would have no hesitation in re-ordering when I am replacing mats elsewhere. Thank you for the free Courier delivery - most efficient.

    Wendy Saul

  • Our first purchase and a great experience. We... View More..

    Our first purchase and a great experience. We found just what we required on your website, received samples in a couple of days and ordered immediately. Our rug arrived in a couple of days and is just perfect.

    That's the way to run a business!!

    Chris Batiste

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